Multi-Factor Authentication (MFA)

This page will explain how to set up Multi-Factor Authentication (MFA) for the RiskBase app.

What is MFA?

• Multi-Factor Authentication (MFA) is a way of adding an extra layer of security to a RiskBase account.

• After enabling MFA, users are required to enter an authentication code when signing-in. This code is generated by a MFA app on a device owned by the user.

Pre-requisites

• Download the RiskBase application from the Apple Store or Google Play Store, or search app.riskbase.uk on a web browser.

• Ensure a RiskBase account has been set up.

• Sign-in to the app.

Enabling MFA

1. Open the RiskBase app.

2. Click on the name under the account (bottom left corner). This will open up the user profile.

1. Under Multi-Factor Authentication, click Setup now...

2. Select one of the following:

Setup Automatically: Choose this option to automatically open a MFA app on a device and get setup. Only available on some devices.

Show QR Code: Choose this option to display a QR code; manually scan this QR code with a MFA app to get setup.

Show and Copy Secret: Choose this option to copy the MFA secret, which can then be manually pasted into a MFA app to get setup.

1. Once the account has been added to a MFA app, enter the code the app displays into RiskBase.