> For the complete documentation index, see [llms.txt](https://docs.riskbase.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.riskbase.uk/riskbase-docs/api/webhooks/failed-requests.md).

# Failed Requests

Your server should respond to webhook requests with a `2xx` response within 4 seconds. If your server takes longer than 4 seconds, RiskBase will terminate the connection and consider the request a failure. In order to respond within the timeout, we recommend simply storing the request's payload and returning `2xx`; dealing with the payload should be queued to run as a separate job.

On a failure, RiskBase will retry 4 more times:

* if the first attempt fails, RiskBase will retry 2 minutes later
* if the second attempt fails, RiskBase will retry 4 minutes later
* if the third attempt fails, RiskBase will retry 8 minutes later
* if the fourth attempt fails, RiskBase will retry 10 minutes later